Systematisation is the best way to increase your business’s performance and ensure sustainable growth. The process of organizing your business gives everyone a clear understanding on what they need to do, allowing them the opportunity to step out from tactical and managerial positions and produce real results, while holding themselves responsible. But this requires a system that enables you to write down the ‘rules’ of your company, so that routine tasks are taken care of themselves and you can concentrate on the work that is important most. A company management system is designed to achieve this goal.
A management system for a company aims to create a framework of policies and procedures, as well as guidelines which ensure that all functions of an enterprise are carried out in accordance with the best practices. These are designed to help achieve various corporate goals including improving efficiency of operations and financial success, as well as client relationships as well as product quality, environmental performance, worker safety and legislative compliance.
These are often based upon the PDCA cycle, and involve creating systems that document, evaluate and implement improvements to existing practices in a systematic way. Some of these processes are designed to meet specific standards such as ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 security of information.
A successful company management system should be simple to use and accessible to staff across the business. This could mean in the form of a light weight application that allows anyone to easily edit and publish new workflows or quality documents, or it could simply be making a company process map available on an intranet. It is important to be able update the system easily so that it reflects the current working practices of the business. This helps reduce the likelihood of it becoming outdated, a situation that is typical of more formalized manuals and software applications which require specialist expertise to maintain.
